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department avatarTechnology & Information Systems Services

User Support Services

User Support Services is responsible for providing desktop maintenance support for personal computer (PC) users throughout the district, utilizing district personnel and contracted services. This includes a Call Support Center that functions as a traditional Help Desk for the entire district for personal computer related trouble calls and dispatching onsite support for both hardware and software failure issues. Additionally, User Support provides hardware and software installation for administrative sites, special regional support, and general support for the district.