Maintenance Weekend Reminder
Encore will be unavailable on December 13 to December 15, due to quarterly Maintenance. This outage will occur from 5:00 p.m. today, (Friday) until 6:00 a.m. on Monday.
Help Desk Schedule - Winter Break
The Help Desk will be open Monday thru Friday during Winter Break, 8:00 a.m. to 2:00 p.m., with the exception of the following dates: December 23, 24, 25 and January 1.
If you have changed school locations, please submit a new DP403 for your Encore access with Encore alone on the form. The directions for accessing this form electronically can be found on our Reference Materials page.
SEMS Help Desk
SEMS help desk phone number - 799-0295
The Help Desk is open Monday - Friday, 7:00 a.m. to 3:30 p.m., excluding holidays. We are closed on Fridays 2:00-3:00 p.m. for a staff meeting.
If you are having any technical difficulties or receiving error messages, please see our Known Issues page for possible solutions. Please continue to contact the Help Desk with any questions or concerns.
Common Core State Standards
The new Common Core State Standards and the updated Nevada Standards are now a part of the goals in Encore. To access the Reading and Writing goals for Grades K-8 select Academic ELA (English Language Arts) under Domain. Goals for Grades 9-12 have not changed.
Please select the Known Issues link for assistance in resolving possible Adobe 10.x compatibility issues.