Encore will be unavailable from 5:00 p.m., August 8 to 6:00 a.m., August 13 for summer maintenance. EasyTrac and AIMSweb will not be affected during this maintenance. If you have any questions or concerns, please contact our SEMS Help Desk at 702-799-0295 or 0099-0295 on the WAN.
SEMS Help Desk Summer Hours
SEMS help desk phone number - 702-799-0295 or 0099-0295 on the WAN.
The Help Desk will be open Monday - Friday, 8:00 a.m. to 3:30 p.m., excluding holidays from June 9 to August 22. We will resume normal business hours on Monday, August 25.
If you have changed school locations, please submit a new DP403 for your Encore access with Encore alone on the form. The directions for accessing this form electronically can be found on our Reference Materials page.
If you are having any technical difficulties or receiving error messages, please see our Known Issues page for possible solutions. Please continue to contact the Help Desk with any questions or concerns.
Common Core State Standards
The new Common Core State Standards and the updated Nevada Standards are now a part of the goals in Encore. To access the Reading and Writing goals for Grades K-8 select Academic ELA (English Language Arts) under Domain. Goals for Grades 9-12 have not changed.
Please select the Known Issues link for assistance in resolving possible Adobe compatibility issues.