System
Phone Number 799-7827
Help Desk Phone Number 799-5420
Have your PIN number ready.
•
TO ENTER AN ABSENCE
•
REVIEW OR CANCEL AN ABSENCE, OR MODIFY SPECIAL INSTRUCTIONS
•
TO REVIEW YOUR WORK LOCATION AND JOB DESCRIPTION
•
TO REVIEW YOUR PIN OR CHANGE THE RECORDING OF YOUR NAME
AFTER YOU HAVE REGISTERED
•
ABSENCE REASONS
•
HOW TO REGISTER AS A NEW USER AND RECEIVE YOUR PERSONAL
IDENTIFICATION NUMBER (PIN)
TO ENTER AN ABSENCE (Back
to top)
1. Call the System at 799-7827, enter your PIN when prompted,
then press 1 to enter an absence.
2. Press 1 for a one-day absence for the current
day, or
Press 5 for a one-day absence for the next work
day, or
Press 7 to enter the dates and times.
3. If you pressed 1 or 5 to enter a one-day absence... The System
says your normal START and END times.
Press 1 to use those times for the absence then
skip to step 4 OR
Press 5 to manually enter the START and END times, then
listen as the system reads your regular start time.
•
If the absence starts at the time offered, press the star key
(*) OR
• If the absence starts at another time, enter 2 digits
for hour and 2 digits for minute (EXAMPLE: Enter 8:05 as 0805).
If the System asks you to do so, PRESS 3 if the time
is AM, or Press 7 if PM.
IF
YOU ARE GOING TO BE OUT A FULL DAY, DO NOT CHANGE THE STARTING
AND ENDING TIMES WE HAVE ENTERED FOR YOU.
Repeat this procedure to enter the END time, THEN SKIP TO Step
4.
IF YOU PRESSED 7 to enter all dates and times...
3a. Enter the date the absence starts. PRESS the STAR KEY
(*) to accept the date offered, OR
Enter 2 digits for month and 2 digits for the date (EXAMPLE: Enter
March 4th as 0304).
3b. Enter the time the absence starts. Press the star key
(*) to accept the time offered, OR
enter 2 digits for hour and 2 digits for minute (EXAMPLE: Enter
8:05 as 0805). Then (only if the system asks you to do so Press
3 for AM or Press 7 for PM.
3c. Repeat the procedures in 3a to enter the DATE the absence
ENDS, and procedures in 3b to enter the TIME the absence END.
4. Enter the number corresponding to the REASON for ABSENCE (see
page 3), then press the star key (*). (Note: To hear a list of
absence reasons, press the star key (*) by itself.)
5.
Press 1 to record special instructions that will be read
when offering the job to substitutes, OR Press 5 to bypass
this option.
6. Press 1 to request a particular substitute, OR Press
3 to bypass this option.
If you choose to request a particular substitute, enter the substitute's
PHONE NUMBER (not their PIN) and press the star key (*).
When requested, confirm the substitute, then
Press
1 if no prior arrangement has been made with the
substitute and you wish the System to offer this assignment
to the selected substitute before offering it to others, OR
Press 3 to automatically assign the substitute then press 1
to confirm that the substitute has already agreed to fill
the absence. The system will not contact this or any other substitute.
7. Press 1 to receive the job number.
IMPORTANT:
WAIT FOR THE SYSTEM TO GIVE YOU THE
JOB NUMBER, WHICH COMPLETES THE ABSENCE ENTRY
PROCESS! EXIT THE SYSTEM BY PRESSING 9 TWICE.
REVIEW
OR CANCEL AN ABSENCE, OR MODIFY SPECIAL INSTRUCTIONS (Back
to top)
1. Call the System at 799-7827, enter your PIN when prompted,
then press 5 to review or cancel an absence.
2. Listen to the absence information the System plays.
Press 1 to hear the information again, OR
Press 3 to hear another absence, OR
Press 5 to cancel the absence the System just played, OR
Press 6 to modify special instructions.
If you select CANCEL THE ABSENCE, you must press 1 to CONFIRM
THE CANCELLATION REQUEST and wait for the System to say "Job
number XXXXX has been canceled." If you do not WAIT TO HEAR
the System say this, you have no assurance the absence has been
canceled, and a substitute may report for this job. PLEASE CHOOSE
THE OBTION TO NOTIFY SUBSTITUTE OF THE CANCELLATION.
If you select MODIFY SPECIAL INSTRUCTIONS, the system guides you
through the steps of reviewing and replacing (if desired) the
voice message of special instructions, in much the same manner
as you originally recorded the instructions.
TO
REVIEW YOUR WORK LOCATION AND JOB DESCRIPTION (Back
to top)
1. Call the system at 799-7827, enter your PIN when prompted,
then Press 7 to review your work location and job description.
If either is incorrect, please call the help desk at 799-5420.
TO
REVIEW YOUR PIN OR CHANGE THE RECORDING OF YOUR NAME AFTER YOU
HAVE REGISTERED (Back to top)
1. Follow steps 1 through 3 on page 4 as if you were registering
as a new user.
2. Press 1 to hear your PIN, OR Press 3 to change the recording
of your name.
If you select hear your PIN, the system tells you your PIN. Write
your PIN in the space provided on page 1.
If you select change the recording of your name, the system asks
you to record your name. Immediately after the tone, say your
name clearly. You have only a few seconds, so avoid pauses or
long titles. Wait for the system to play back your recorded name.
If you like the recording, press 1, and the new recording will
be made available for immediate use, OR
If you want to re-record your name, press 9.
ABSENCE
REASONS (Back to top)
1. Personal Illness
2. Illness in Immediate Family
3. Bereavement
4. Jury Duty
5. Subpoena as Witness
6. Personal Leave
7. School Business (with students)
8. School Business (without students)
9. Military
10. Non-paid Leave
11. Paid Vacation (support staff only)
13. Worker's Compensation
14. Time out (year-round schools only)
16. Comp time used (support staff only)
17. Universal/Flexible Day
19. Other/Long Term Sub or Vacancy
HOW
TO REGISTER AS A NEW USER AND RECEIVE YOUR PERSONAL IDENTIFICATION
NUMBER (PIN) (Back to top)
1. With a pencil ready and your social security number in mind,
dial the System at 799-7827. When the System asks for your Personal
Identification Number (PIN), press the star key (*) on the telephone
keypad.
2. When the Systems says, "If you are calling as a Substitute
press 1, an employee press 3," PRESS 3.
3. When the System asks for your Social Security Number, enter
your SSN by pressing the telephone keys.If the System asks for
your SSN again, re-enter it carefully. If the system continues
to ask for your SSN, hang up and call the Help Desk at 799-5420.
4. The System asks you to record your name. Immediately after
the tone say your name clearly. You have only a few seconds, so
avoid pauses. Wait for the system to play back your recorded name.If
you like the recording, press 1.If you want to re-record, press
9.
5. The System reads your work location and grade level or subject.
If you work at more than one location, and/or have more than one
subject area, the systems reads all of this information. After
hearing this information:
Press 1 if they are correct, or
Press 3 if they are incorrect, or
Press 5 to hear the information again.
NOTE: The system will NOT allow you to correct your location or
grade/subject. If the System has incorrect information, AS SOON
AS YOU FINISH REGISTERING, call the Help Desk at 799-5420.
6. The System tells you your PIN. Write your PIN. Press 9 to review
your PIN, otherwise press 1.
Your registration is complete. You may use your PIN immediately.
WHEN
USING THE SYSTEM, NO MATTER WHAT THE REASON, ALWAYS REMEMBER TO
EXIT BY PRESSING THE 9 KEY TWICE.
