SUBSTITUTE'S
QUICK REFERENCE
WHEN THE SYSTEM CALLS, YOU MAY ...
... LISTEN TO THE JOB OFFER
... LISTEN TO THE CANCELLATION NOTIFICATION
HAVING THE SYSTEM WAIT FOR YOU TO ENTER YOUR
PIN
SELECTING THE "DO NOT DISTURB" OPTION
TEMPORARILY CHANGING THE PHONE NUMBER THE
SYSTEM DIALS TO CONTACT YOU
HEARING JOBS THAT ARE AVAILABLE FOR YOU TO
ACCEPT
REVIEWING OR CANCELING JOBS YOU ARE ALREADY
ASSIGNED TO
REVIEWING OR MODIFYING A PERIOD WHEN YOU WILL
BE UNAVAILABLE TO WORK
REVIEW OR MODIFY YOUR DAILY AVAILABILITY
HOW TO REGISTER AS A NEW USER AND RECEIVE
YOUR PERSONAL IDENTIFICATION NUMBER (PIN)
System Phone Number 799-7827
Help Desk Phone Number 799-5420
Write
PIN number here: __ __ __ __ __ __
The
System calls substitutes during these times:
Weekdays
5 AM - 12 Noon 5 PM to 10 PM
Saturday/Sunday/Holidays 5 PM to 10 PM
WHEN
THE SYSTEM CALLS, YOU MAY ... (back to top)
... LISTEN TO THE JOB OFFER 1.
When the System calls, enter your PIN, then press 1 to HEAR THE
ABSENCE INFORMATION.
2. LISTEN CAREFULLY! The System tells you the location, the
absentee's name, the subject, the dates and times of the job, and
any special instructions for this job.
Press
1 to ACCEPT THE JOB OR
Press 5 to HEAR THE JOB AGAIN OR
Press 9 to DECLINE THE JOB.
If
you ACCEPT THE JOB, the System gives you the job number. If you
do not wait to HEAR THE JOB NUMBER, there is no assurance you have
been assigned and another substitute will be called.
If you DECLINE THE JOB, the System will not offer that particular
job to you again.
...
LISTEN TO THE CANCELLATION NOTIFICATION (back
to top)
1. When the system calls, enter your PIN. The system will say "the
following assignment has been canceled," then reads the job number
and description of the assignment which was canceled.
2. Press 1 to hear the cancellation notification again OR Press 5
to hear if there are other jobs available to accept OR
Press 9 to exit
HAVING
THE SYSTEM WAIT FOR YOU TO ENTER YOUR PIN (back
to top)
1. Following the system's instructions, the person who answers the
phone may press the STAR KEY, then PRESS 1 to select MAKE THE SYSTEM
WAIT FOR THE SUBSTITUTE'S PIN.
2. The System waits for approximately two minutes for you to come
to the phone and enter your PIN. If you do not select this option,
the System waits approximately 30 seconds for you to enter your PIN
before hanging up. SELECTING
THE "DO NOT DISTURB" OPTION (back
to top)
1. When the System calls press the star key (*) then press 3 to select
DO NOT DISTURB.
2. Press the star key (*) if you do not want any more calls until
after today (date) PM. OR if the system may resume calling you sooner
than that, enter the time to resume calling by entering two digits
for hour and two digits for minute. If the time entered is AM press
3 OR press 7 for PM.
Press
1 if THE TIME IS CORRECT
Press 5 to RE-ENTER
Press 9 to EXIT
3.
The System will not offer the job and will not call back for the
rest of that call-out period.
TEMPORARILY
CHANGING THE PHONE NUMBER THE SYSTEM DIALS TO CONTACT YOU (back
to top)
1. Call the System, enter your PIN, then press 1 to CHANGE THE PHONE
NUMBER THE SYSTEM DIALS TO CONTACT YOU.
2. The number the System will dial to contact you is.
Press 1 to CHANGE YOUR PHONE NUMBER OR
Press 9 TO EXIT
If you select CHANGE YOUR PHONE NUMBER, enter the new number when
prompted, followed by the star (*) key.
3. The System repeats the new number.
Press 1 IF THIS IS THE CORRECT NUMBER THE SYSTEM SHOULD DIAL TO CONTACT
YOU OR Press 5 to reenter the number.
NOTE:
If your home phone number changes permanently, call the Help Desk
IMMEDIATELY so the System can be updated.
HEARING
JOBS THAT ARE AVAILABLE FOR YOU TO ACCEPT (back
to top)
1. Call the System, enter your PIN when prompted, then press 3 to
HEAR JOBS THAT ARE AVAILABLE FOR YOU TO ACCEPT.
2. LISTEN CAREFULLY! The System tells you the location, the
absentee's name, the subject, the job dates and times, and any special
instructions.
Press
1 to ACCEPT THE JOB,
Press 3 to LISTEN TO THE JOB AGAIN,
Press 5 to DECLINE THE JOB,
Press 7 to HEAR ANOTHER JOB (You will NOT hear this option if
you were specifically requested for this job).
If you ACCEPT the job, the System gives you the job number. If
you do not wait to HEAR THE JOB NUMBER, there is no assurance
you have been assigned and another substitute will be called.
If you DECLINE the job, the System will not offer you that particular
job again.
REVIEWING
OR CANCELING JOBS YOU ARE ALREADY ASSIGNED TO (back
to top)
1. Call the System, enter your PIN, then press 5 to REVIEW OR CANCEL
AN ASSIGNMENT.
2. Listen carefully to the job information the System plays for you:
Press
1 to HEAR THE INFORMATION AGAIN OR
Press 3 to HEAR ANOTHER JOB OR
Press 5 to CANCEL THE JOB
If an emergency forces you to CANCEL THE JOB, the System asks
you to press 1 to CONFIRM THE REQUEST. You must wait for the System
to say "job number XXXXXX has been canceled." If you
DO NOT WAIT TO HEAR the System say this, you have no assurance
your assignment has been canceled and you are still considered
the assigned substitute.
REVIEWING
OR MODIFYING A PERIOD WHEN YOU WILL BE UNAVAILABLE TO WORK (back
to top)
This feature allows you to indicate one or more dates when you
are not available. The system will not offer you jobs which include
the dates when you are not available, although it may call you during
those dates for jobs in the future.
1. Call the System, enter your PIN when prompted, press 7 to MODIFY
A PERIOD WHEN YOU ARE UNAVAILABLE TO WORK.
2. The System reads the dates of any period when you will be unable
to work. If no previously entered dates exist, the System skips to
step 3.
Press
1 IF THIS PERIOD OF UNAVAILABILITY IS CORRECT OR
Press 5 to REENTER THE PERIOD OR
Press 7 to REMOVE THIS PERIOD FROM YOUR FILE
If you select KEEP THESE DATES OR ERASE THESE DATES, the System
automatically returns to the main menu.
3.
The System asks for the start date of the period when you will be
unavailable, then for the end date. Use 2 digits for month and 2
digits for day (EXAMPLE: Enter March 4th as 0304). You must enter
the present date or a date in the future. The system does not acknowledge
the past.
REVIEW
OR MODIFY YOUR DAILY AVAILABILITY (back
to top)
This feature allows you to indicate for each morning and afternoon
of the week whether or not you will normally be available. (Example:
All day on Mondays, only afternoon on Wednesdays, etc.). The system
will not call you to offer jobs which include times when you are unavailable.
1. Call the system, enter your PIN, then press 8 to REVIEW OR MODIFY
YOUR DAILY AVAILABILITY.
2. The system reads the times when you are available on Mondays (example:
"you are available Monday BEFORE NOON and AFTER NOON") then
It offers these options:
Press
1 to keep this day's availability setting OR
Press 3 if you are available both before noon & after noon
OR
Press 5 if you are available only before noon OR
Press 7 if you are available only after noon OR
Press 8 if you are not available on this day
3.
Repeat the procedure above for each of the remaining days of the
week, from Tuesday through Sunday.
HOW
TO REGISTER AS A NEW USER AND RECEIVE YOUR PERSONAL IDENTIFICATION
NUMBER (PIN) (back to top)
1. With a pencil ready and your Social Security Number in mind, dial
the System at 799-7827. When the System asks for your Personal Identification
Number (PIN), press the star key (*) on the telephone key pad.
2. Press 1 when the System says, "Press 1 if you are calling
as a substitute .."
3. When the System asks for your SSN, enter it by pressing the telephone
keys.
If the Systems asks for your SSN again, reenter it carefully. If the
System continues to ask for your SSN, hang up and call the Help Desk.
4. The System asks you to record your name. Immediately after the
tone, say your name clearly. You have only a few seconds, so avoid
pauses or long titles. Wait for the System to play back your recorded
name. If you like the recording, press 1. If you want to re-record
your name, press 9.
5. The System tells you your PIN. Write the PIN in the space provided
on page 1. Press 9 to review your PIN. When you are sure that your
PIN is written correctly, press 1.
6. The System says the phone number it will dial to contact you. If
the number is CORRECT, press 1. If the number is NOT CORRECT or is
MISSING, press 9 and the system will allow you to correct it. Call
the Help Desk as soon as you finish registering if your number is
incorrect or missing.
NOTE:
You may change the number the System dials to contact you (called
the callback phone number) as often as you wish in the future,
but only the Help Desk can change your permanent home phone number.
Should your home phone number change, inform the Help Desk immediately.
AFTER
REGISTERING, YOU MAY REVIEW YOUR PIN OR CHANGE THE RECORDING OF
YOUR NAME
1. Follow steps 1 through 3 in the previous instructions as if you
were registering as a new user.
2. Press 1 to hear your PIN, OR press 3 to change the recording
of your name.
3.
If you select hear your pin, the system tells you your PIN. Write
your PIN in the space provided on page 1.
If you select change the recording of your name, the system asks
you to record your name. Immediately after the tone, say your name
clearly. You have only a few seconds, so avoid pauses or long titles.
Wait for the system to play back your recorded name.
If you like the recording, press 1, and the new recording will be
made available for immediate use OR if you want to re-record your
name, press 9 |